Who We Are
This policy explains how purespiritstudio.com collects, uses, and protects your information when you visit our site or place an order.
Information We Collect
When you place an order, we collect the information needed to process it: your name, email address, shipping and billing address, and order details. If you contact us through the contact form or sign up for email updates, we collect your email address and any information you choose to provide.
How We Use Your Information
We use your information to process and fulfil orders, respond to customer service enquiries, and, if you’ve opted in, send you updates about new drops and restocks. We do not sell your personal information to third parties.
Order Fulfilment
Every item is made to order through a trusted production partner. To produce and ship your order, we share the necessary details — your name, shipping address, and order information — with that production partner.
Payment
Payments are processed securely by our payment provider at checkout. We do not store your full payment card details on our own servers.
Cookies & Analytics
We use cookies to operate core site features such as your shopping cart and checkout. We also use Jetpack (by Automattic) for basic, aggregated site analytics to help us understand how visitors use the site.
Data Retention
We retain order information for as long as needed for accounting, tax, and customer service purposes. If you create an account, you can view, update, or request deletion of your account information at any time.
Your Rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, subject to any records we’re legally required to keep (such as order history for tax purposes). Contact us to make a request.
Contact Us
If you have any questions about this privacy policy or how your data is handled, contact us at dave_young15@hotmail.co.uk or through our contact form.